How to do soft skills assessment?

Soft skills assessment have become a fundamental element in the modern workplace.

Now more than ever, companies recognize the importance of these non-technical skills in determining an employee’s success and overall contribution to the work environment.

But how can we effectively evaluate these qualities that are often not easily quantifiable?

Apr 19, 2024

Written by Portrait team

how to use soft skill assessment

Defining “Soft Skills”

Soft skills are those non-technical competencies that influence an individual’s ability to work in a professional context and interact with others effectively. These can include communication, time management, leadership, resilience, problem-solving ability, and much more.

Traditional Assessment Methods

In the past, the evaluation of soft skills often occurred informally, through workplace observation or interviews.

However, this approach can be subjective and poorly structured.

Nowadays, artificial intelligence allow for an accurate and bias free soft skills assessment.

traditional soft skills assessment

Questionnaires and Tests

Numerous questionnaires and psychometric tests have been developed to assess specific soft skills, such as emotional intelligence or leadership. These tools provide a standardized way to assess skills and can be used both during the hiring process and for ongoing professional development.

360-Degree Assessments

360-degree assessments involve collecting feedback from a variety of sources, including supervisors, colleagues, and direct reports. This approach provides a more comprehensive view of an individual’s skills and can be particularly useful for evaluating soft skills such as communication and teamwork.

Simulations and Role-Play

Simulations and role-play are effective ways to evaluate soft skills in a controlled environment. For example, a candidate could be placed in a simulated situation and evaluated based on their problem-solving abilities, stress management, and adaptability.


soft skill assessment software

Predictive Software for Soft Skills Analysis

The assessment of soft skills is an evolving process. Companies are increasingly seeking to integrate soft skills analysis into their employee selection and development processes. With the advancement of technology, predictive software tools based on artificial intelligence and data analysis have been introduced to assess these skills more accurately and efficiently.

Soft Skills Analysis with Portrait

Before starting the assessment process, it is important to identify the specific soft skills you want to evaluate. This may include skills such as communication, leadership, stress management, and problem-solving. Within the Portrait platform, a “traffic light” system highlights the presence or absence of psychometric traits relevant to soft skills analysis. The analysis of function words used allows detecting the greater or lesser predisposition of a subject towards particular tendencies or attitudes, such as leadership and decision-making ability, propensity for teamwork, responsiveness to change, etc. Mapping soft skills through predictive profiling software like Portrait provides an overview of the soft skills present in the company and allows for the development of appropriate growth and training plans.

Mapping Soft Skills to Personalize the Employee Experience

Mapping soft skills in the company allows for significant customization of the employee journey, tailoring each employee’s work experience to their skills, interests, and career goals. This process begins with recruitment, where soft skills relevant to a particular position can be used to select the best candidates and ensure a perfect alignment between the required skills and those possessed by potential new team members. Once an employee is on board, soft skills mapping can inform the design of personalized development programs aimed at enhancing strengths and improving weaknesses. This may include specific training, mentoring from more experienced colleagues, and targeted professional development opportunities. Additionally, soft skills mapping can be used to guide career advancement decisions and task assignments, ensuring that employees are assigned to roles and projects that best utilize their skills and interests. Overall, this customization of the employee journey not only increases employee engagement and satisfaction but also helps maximize their potential and impact on the organization.

soft skills assessment analytics


In conclusion, evaluating soft skills in the company plays a fundamental role in recruitment, development, and management of employees.

Soft skills are a key element for individual and organizational success, influencing productivity, collaboration, and company culture.

The use of psychometric profiling software provides a significant advantage in this process, offering a structured and scientific approach to assess individuals’ non-technical skills.

These tools allow for precise identification of each employee’s soft skills, providing a clear picture of their abilities and areas for development. Furthermore, psychometric profiling software enables the creation of personalized development plans and monitoring of progress over time, contributing to continuous improvement of employees’ skills and performance. 


Source: Forbes

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